Drop-off times will be set up 24-48 hours before your party, we will call you and setup a 2 hour delivery window, In most cases the delivery will be at least 1 hour prior to your party start time. Pick-up time will be sometime after the 6 hour scheduled end time.

Absolutely! Delivery, set up and pick up are included in our pricing. We will set up each bounce house and make sure that it's clean and in good working condition. Set up takes about 15-20 minutes and requires a 120V circuit with a minimum 15 amp breaker which is standard on most homes.

Adult supervision required at all times. No shoes, eyeglasses, food, gum, candy, markers, crayons, pens, toys or drinks. No wrestling or fighting. No Silly String!

The safest surface is a level grassy area. However, we can set up on concrete, asphalt, or bark. Please specify when ordering which surface your using for us to supply proper equipment.

We know that the weather here can be unpredictable and very harsh at times. We don't want to run the risk of injury to the children or damage to our equipment. So our policy is very simple. If you cancel for any reason before we deliver and setup, we will use your deposit towards a future event. (Hopefully you will try to reschedule and we will do our best to accommodate the request). However once we deliver and setup the product, no refund is available. There is also risk in high wind situations. Although it does not happen often, there are times when we will have to decline setup if we feel it would be unsafe to use the equipment. Winds in excess of 15 - 20 mph would prevent us from safely anchoring the unit.

Deposits are required on a select units or multiple unit rentals. Deposits are nonrefundable. The deposit may be used on future rentals scheduled within 6 months.